San Francisco, California, November 12, 2024 – Vacatia Inc., a leading provider of innovative, customer-centric solutions for timeshare resorts, has announced that although five of its 10 managed resorts in Florida sustained extensive damage from hurricanes Helene and Milton, they will all reopen following repairs. The two hurricanes hit Florida’s west coast in quick succession on September 26 and October 9.
“I want to thank our on-site resort staff and management team for implementing our disaster preparedness plans and having resources in place to respond immediately to both hurricanes,” said Caroline Shin, Vacatia’s CEO. “This has been a very difficult time for our owners, guests, and resort staff, but we are pleased to report that we were able to evacuate staff and guests for their protection and are now working to reopen all affected resorts as soon as possible.”
Vacatia had preexisting contracts with disaster response teams, and they were on-site in the immediate aftermath of Hurricane Helene. Although they, along with resort staff, had to evacuate again for Hurricane Milton, they came back immediately to again assess damage and continue their work. Due to these efforts, five of the resorts were able to be easily mitigated and will be reopening in November. Of the five resorts with more extensive damage, two are anticipated to reopen within the next several weeks. They include All Seasons Vacation Resort in Madeira Beach and Camelot by the Sea in St. Pete Beach. Coral Shores and Grand Shores West, both in North Redington Beach, and Nautical Watch in Belleair Beach require more extensive repairs and are currently expected to reopen in several months.
“Vacatia has been very supportive of our resort, and because of that support we’ll probably be able to reopen by the end of 2024,” said Dan Blevins, HOA board president at All Seasons Resort. “Their collaborative approach has provided our board members and resort manager with the resources we need to make informed decisions that position us to not just survive but thrive in the wake of these devastating hurricanes.”
“This has been a devastating hurricane season for resorts on Florida’s west coast,” said Michelle DuChamp, head of partner services at Vacatia. ”We know that not all resorts have been so fortunate, and some may even close their doors permanently. We want to let board members know there are companies out there to help them navigate these challenges. I urge any resort HOAs unsure of their options to contact Vacatia, so that our team of experienced industry professionals can provide guidance and additional resources. Our initial goal is always to try to bring a resort back to offering owners the vacations they have enjoyed over the years. For those that can’t come back, we can assist in a responsible exit for the resort and its owners.”
Vacatia provides hospitality-first management services to 80,000 timeshare owners nationwide. Its products drive owner engagement, improve cash flow, attract new members, and finance needed property renovations. The company also has more than 750 industry partners, including some of the largest timeshare associations, which rely on it for rental and resale services. To learn more about Vacatia’s rental, resale, and property management services, as well as its subscription membership product, call (720) 449-6738 or visit vacatia.com.
For more information, contact:
Michelle DuChamp at (305) 903-9399; [email protected]
Judy Kenninger at (317) 858-8744; [email protected]
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