Canadian Resort & Travel Association
Voices Of Vacation Ownership Logo

We are pleased to introduce “Voices of Vacation Ownership,” a new series of professionally produced interviews featuring leaders throughout our industry. Discover the business behind the getaway.

Business-to-business engagement and open discussion remains a core mission of CRTA. This year, we are enhancing our efforts to showcase and elevate our members.

Introducing Voices Of Vacation Ownership

Introducing Voices Of Vacation Ownership cover photo.CRTA YouTube Channel
  • Legal Foundations and Future Trends in Timeshare Industry with Robert Webb

    What does it take for an industry to survive decades of legal battles, regulatory overhauls, and a complete reinvention of its core product…and still come out standing?

    In this episode, Gaetan Babin sits down with industry veteran Rob Webb for a wide-ranging conversation on how vacation ownership got to where it is today, where the law has shaped (and sometimes saved) the industry, and what’s coming ne

  • The Power of In-Person Networking at GNEX

    This episode features Paul Mattimoe, CEO of Perspective Group, discussing the enduring value of face-to-face events in the digital age. Explore how industry leaders leverage in-person networking to build relationships, accelerate deals, and foster trust in the vacation ownership industry.

  • The Power of Mindset in High Performance Leadership for Timeshare Sales

    Jim Madrid, a resilience expert and mindset coach who overcame stage four cancer, shares insights on leadership, mindset, and creating a positive organizational culture in the vacation ownership industry. Discover how high performers leverage belief, vision, and contagious positivity to excel under pressure.

  • Reimagining Exchange with RCI: Collaboration, Member Value, and the Future of Ownership

    In this episode, Gaetan Babin interviews Tara Bergeron, Senior Director of Business Development at RCI, about the evolution of the vacation ownership industry, the role of exchange companies, and how they enhance owner experiences through innovation and collaboration.

  • Structuring an Industry for Engagement Episode 2

    In this episode, Gaetan Babin and Jonathan Stoker, industry experts, discuss the evolving landscape of vacation ownership, emphasizing the importance of customer engagement, the integration of technology like AI, and the need for a shift in sales mindset.

  • The Member Experience Imperative. Episode 1

    In this premier episode of Voice of Vacation Ownershio, Gaetan Babin and Jonathan Stoker discuss the evolving landscape of the vacation ownership industry, emphasizing the shift from a sales-first mindset to one focused on customer engagement and post-sale experiences.

  • Introducing CRTA Voices Of Vacation Ownership

    We are pleased to introduce “Voices of Vacation Ownership,” a new series of professionally produced interviews featuring leaders throughout our industry. Discover the business behind the getaway.