CRTA Weekly Insider Nov. 10, 2023

CRTA INSIDER
Vacation Ownership News & Updates

Canadian Resort & Travel Association

Nov. 10, 2023

CRTA MEMBER NEWS

Hilton Grand Vacations to Acquire Bluegreen Vacations

Source: Hilton Grand Vacations

Hilton Grand Vacations Inc. announced that it has entered into a definitive agreement to acquire Bluegreen Vacations for $75 per share in an all-cash transaction, representing total consideration of approximately $1.5 billion, inclusive of net debt. The combination will broaden HGV’s offerings, customer reach and sales locations creating a premier vacation ownership and experiences company.

Press Release

Mobius Vendor Partners Celebrates 25th Anniversary

Source: Mobius Vendor Partners

Mobius Vendor Partners, the well-known business process design, management and performance improvement professional consulting firm, and creator of CustomerCount®, Patients-Count® and Employee Count® feedback systems, is proud to be entering its 25th year in business.

Press Release

Tips for Resort Management from Grand Pacific Resorts

Source: Resort Trades

Grand Pacific Resorts has been serving over 80,000 highly engaged owner families for the past three decades. Resort Trades recently spoke with COO Nigel Lobo and General Manager Clinton Owen to discuss their owner communication and engagement strategies along with what makes them successful.

Airport vows to improve training after more Toronto passengers directed to wrong area

Source: Global News

Toronto Pearson International Airport is promising to “reinforce” training after two consecutive days of travel chaos caused by issues with where passengers were sent within the airport. The short-lived problems at security came when a gate agent allowed some domestic passengers into the trans-border area of the airport, a spokesperson at the airport explained.

Air Canada makes changes after passengers with disabilities share 'dehumanizing' experiences

Source: CBC News

Air Canada says it's apologizing and making a number of changes internally to improve the way it treats passengers with disabilities after several high-profile incidents — including one involving a passenger who had to drag himself off a plane — led to a meeting with federal ministers in Ottawa this week.

The airline said it will be fast-tracking a plan to update the boarding process and changing the way it stores mobility aids like wheelchairs to ensure customers with disabilities can get on and off the plane safely, as well as updating its training procedures for thousands of employees.

Is travel recession-proof — this time?

Source: Travel Weekly

Economists can’t seem to agree on whether a recession is coming or how severe it will be. But experts say travel is well positioned to weather a choppy financial climate.

Orlando Just Named the 'Best Foodie City in America'

Source: People

'WalletHub' made a list of the greatest food cities in the U.S. based on affordability and diversity Over 180 U.S. cities were surveyed to find data like grocery cost, restaurants per capita, and number of food festivals — and Orlando took the top spot.